{"id":247149,"date":"2022-02-24T14:11:33","date_gmt":"2022-02-24T03:11:33","guid":{"rendered":"https:\/\/wordpressmu-445474-1448867.cloudwaysapps.com\/?page_id=247149"},"modified":"2022-12-02T11:20:34","modified_gmt":"2022-12-02T00:20:34","slug":"customer-strategy","status":"publish","type":"page","link":"https:\/\/wordpressmu-445474-1448867.cloudwaysapps.com\/what-we-do\/customer-strategy\/","title":{"rendered":"Customer Strategy"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.15″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ disabled_on=”on|on|off” _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”]
Having a customer strategy means putting each individual customer at the centre of your business. As everyone has their own Thinking Styles\u2122, it\u2019s important to develop an understanding of consumer behaviour so you can tailor your strategy and teams to drive customer satisfaction.<\/p>\n
Utilising Whole Brain\u00ae Thinking<\/a> and the HBDI\u00ae<\/a> empowers managers and HR professionals with the insights required to take action immediately and influence genuine relationships.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.15″ _module_preset=”default” top_divider_color=”#FFFFFF” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row disabled_on=”off|off|off” _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”] Happy employees make for happy customers. Utilising the Whole Brain\u00ae Thinking<\/a> model enables you to devise teams within the workplace that value cognitive diversity, which is then reflected with exceptional service to each individual customer.<\/p>\nA devised customer strategy allows you to:\n<\/span><\/h4>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ disabled_on=”off|off|off” _builder_version=”4.15″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.15″ _module_preset=”default” custom_css_main_element=”margin-bottom:50px;” global_colors_info=”{}”][et_pb_image src=”https:\/\/wordpressmu-445474-1448867.cloudwaysapps.com\/wp-content\/uploads\/2021\/12\/customer-experience-feedback@2x.png” alt=”Ensure customer satisfaction” title_text=”Ensure customer satisfaction” align=”center” show_bottom_space_tablet=”” show_bottom_space_phone=”off” show_bottom_space_last_edited=”on|phone” _builder_version=”4.15″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”50px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Team Effectiveness” _builder_version=”4.15″ _module_preset=”default” header_6_font=”Elegant Icons||||||||” global_colors_info=”{}”]
Ensure customer satisfaction<\/h4>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.15″ _module_preset=”default” custom_css_main_element=”margin-bottom:50px;” global_colors_info=”{}”][et_pb_image src=”https:\/\/wordpressmu-445474-1448867.cloudwaysapps.com\/wp-content\/uploads\/2021\/12\/department-finance@2x.png” alt=”Increase sales and profitability” title_text=”Increase sales and profitability” align=”center” show_bottom_space_tablet=”” show_bottom_space_phone=”off” show_bottom_space_last_edited=”on|phone” _builder_version=”4.15″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”50px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Leadership Development” _builder_version=”4.15″ _module_preset=”default” link_option_url=”https:\/\/drive.google.com\/file\/d\/0B0M3TMUrppl6MHBoN1RsOXRLMUE\/view?usp=sharing&resourcekey=0–rK-OzGPN-1bteiHQeEbxQ” link_option_url_new_window=”on” global_colors_info=”{}”]
Increase sales and profitability<\/h4>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.15″ _module_preset=”default” custom_css_main_element=”margin-bottom:50px;” global_colors_info=”{}”][et_pb_image src=”https:\/\/wordpressmu-445474-1448867.cloudwaysapps.com\/wp-content\/uploads\/2021\/05\/deal-hand-shake@2x.png” alt=”Foster loyalty” title_text=”Foster loyalty” align=”center” show_bottom_space_tablet=”” show_bottom_space_phone=”off” show_bottom_space_last_edited=”on|phone” _builder_version=”4.15″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”50px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Communication” _builder_version=”4.15″ _module_preset=”default” link_option_url=”https:\/\/drive.google.com\/file\/d\/1DViyD0OwQ_NA3tljrDOu8xtaIwlv1jWN\/view?usp=sharing” link_option_url_new_window=”on” global_colors_info=”{}”]
Foster loyalty<\/h4>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.15″ _module_preset=”default” custom_css_main_element=”margin-bottom:50px;” global_colors_info=”{}”][et_pb_image src=”https:\/\/wordpressmu-445474-1448867.cloudwaysapps.com\/wp-content\/uploads\/2021\/07\/teamwork@2x.png” alt=”Build valuable relationships” title_text=”Build valuable relationships” align=”center” show_bottom_space_tablet=”” show_bottom_space_phone=”off” show_bottom_space_last_edited=”on|phone” _builder_version=”4.15″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”50px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Sales & Marketing” _builder_version=”4.15″ _module_preset=”default” link_option_url=”https:\/\/youtu.be\/uCVVswkBbQ4″ link_option_url_new_window=”on” global_colors_info=”{}”]
Build valuable relationships<\/h4>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”sfdgsdfgsdfgdsf” _builder_version=”4.15″ _module_preset=”d1a5022f-a588-4440-a207-e883027f9244″ background_color=”RGBA(0,0,0,0)” custom_margin=”-23px|||||” custom_padding=”54px||54px||false|” custom_padding_tablet=”” custom_padding_phone=”||0px||false|false” top_divider_height=”50px” top_divider_flip=”vertical|horizontal” bottom_divider_height=”30px” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.15″ _module_preset=”default” global_colors_info=”{}”]
Develop a customer strategy<\/h2>\n